Please prepare for your appointment by bringing:
To protect our patients' identities and to comply with Federal Law, a photo ID and health insurance card MUST be shown at check-in. Failure to provide the required documents will result in your appointment being cancelled.
Scheduling your appointment:
The nature of our practice is to give our patients the utmost in care and service. Please excuse any delays. We will do our best to see you at your designated appointment time as we recognize your time is valuable. We will give you the same careful attention as soon as possible.
As a courtesy to other patients and staff, please call the office as soon as possible if you are unable to keep your appointment or are going to be late. We may be able to reschedule for another day.
Contacting Us After Business Hours
After hours, our answering service will contact the provider on call. Please do not hesitate to contact the provider for an EMERGENCY situation. Providers DO NOT refill medications or give laboratory results. Requests of this nature need to be made during regular business hours.
Non-urgent Medical Messages
These messages are taken by our office staff and forwarded to the providers and are answered at the end of office hours.
All requests for medical record copies must be placed in writing and include your signature. You may either mail your request to our office or fax your request to 304-766-4337 Attention Medical Records. There is also a charge of $10.00 plus .75 cents a page that must be paid before records are sent.